Monday, May 13, 2019

You Know It's Monday When...

The doctor's office calls you on the morning of your appointment day (after calling and confirming the appointment on Friday) to say that they no longer accept your insurance IPO, and, therefore, the afternoon's appointment won't be covered!  What?

I had received an emailed notice from my insurance saying that the primary care physician I was going to was leaving the system, and they had assigned me to a new doctor, but that was going to be effective only on June 1.  Silly me had assumed (how many times have I told myself, "Never assume anything, Bless") that it meant the current doctor would see me until the end of May.  Apparently, not! 

The person who called me offered to call my insurance and have them switch me over to the new IPO they are under, but that wouldn't work for me because then, I'd need to switch all my specialists, too, including my oncologist, and I am not willing to do that.  In fact, that's the only reason why I chose to keep this insurance company as opposed to switching to the other alternative that was being offered at the time of retirement. 

Instead, I called the insurance company.  The new doctor they had assigned to me is located about 25 miles away!  I asked for a doctor who was closer to me and they emailed me a list of doctors who were closer to me, who were on file with them, and who were accepting new patients.  I picked the doctor who was closest (less than 2 miles away), but, when I called the insurance company back to notify them of my selection, they said they couldn't find him in their system!  Apparently, he wasn't participating in their system, after all!  So, then, I picked someone else, located about 10 miles away.  Online reviews of the doctor either said she was very good or the clinic she worked in was very bad!  Not at all helpful!

I hate having to switch doctors!   I felt all stressed by it, because, how do I know I've picked a good doctor?  And what if she can't see me right away, sometime in June?  What do I do for my prescriptions?  I have enough for the rest of this month, but what happens after that?  Will the pharmacy continue to honor any refills left in the system if the prescribing doctor is no longer enrolled in the insurance program?  I guess I'll cross those bridges when I get to them. At least, I still have medical insurance and there is a list of primary care physicians from which to choose!  Hopefully, it will all work out!  And here I thought everything was going along smoothly!  I guess I was tempting fate by thinking that!  I need to remember what my mother used to say:  "Change is good."  I hate change, but, I suppose things happen for a reason and it is usually for the better. 

I had been planning on driving to downtown and back, this afternoon, to go to the doctor's appointment, which would have given the car a good run, but, since the doctor's appointment was cancelled, I couldn't do that.  Instead, I started the car and let the engine run while I collected more osteospermum seeds from the plants in the front garden to scatter around the backyard.  I don't know if any of them will germinate (the last time I scattered the seeds in the front, along the parkway, a flock of sparrows descended and enjoyed the buffet!), but, hopefully, at least a couple of them will and they will spread in the coming years.  Afterwards, I picked the last four oranges from the tree and ate one.

I took this photo during my evening walk, today, and thought it might be suitable for the Summer Photo Scavenger Hunt, Prompt 3: Repetition:

3. Repetition
The telephone/power poles, repeating every so many feet, stretching down the road. 

With all this excitement about changing primary care physicians, I didn't accomplish much housework, today.  I emptied the waste baskets and the kitchen trash and took the trash can and the yard waste bin to the curb for pick up in the morning.  My biggest accomplishment today was signing up for a new doctor. 

Today's joyful activity was enjoying a freshly picked orange from my tree.

Today, I am grateful for:
- The former doctor's office called me before I left the house
- I still have medical insurance and a list of doctors to choose from
- Helpful customer service people
- Fresh oranges from the tree
- My daughter, who is the voice of reason when I get stressed about something

Tuesday's To Do List:
- Bring the trash cans in
- Do the dishes
- Pet supply store for more kitty litter and flea prevention meds
- Grocery store
- Dusting

How was your Monday?



22 comments:

  1. How frustrating for you. I hope the new doctor is good and your healthcare runs smoothly. My Monday was bright and sunny - I went to the craft group on my bicycle. I had lots of fun there - but it exhausted me and I slept all afternoon!

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    1. It sort of knocked me sideways a bit, Angela, because I had not been expecting the appointment cancellation, after Friday's confirmation call and everything. But, I am sure the new doctor will work out just fine.

      The craft group sounds like a fun activity! I tried to get one started, some years ago, but it didn't get going. Only one other person showed up and we ended up just chatting instead of making anything! Although, that was fun, too. Glad you were able nap all afternoon! :)

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  2. All of your doctor drama just sounds crazy, but I guess that's par for the course when you're dealing with insurance, which BTW, I'm glad to have, too. And your mother was right. Change can be good. It might take a little while to form a relationship with you new doctor, but she may have different set of eyes or ideas that could be better for you. Good luck.

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    1. Thank you, Live and Learn. My daughter says I tend to make mountains out of mole hills, which I admit I do, but, it came as a shock because the appointment had been confirmed on Friday. But, you are right - the new doctor might work out better, after all. I'll wait and see. :)

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  3. Hope your new dictor is a great one! I also tend to stress about things like this, everything will be fine☺

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    1. Thank you, Natalia. It's just that I've a number of on-going conditions and I preferred going to one clinic that had my whole medical history. But, medical records can be transferred, I'm sure, and everything will work out fine. :)

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  4. I know how you feel. With my insurance, I can’t see the doctor who delivered my daughter. Not to have more babies, I mean I can’t see her for the yearly women’s stuff. In the first two years of my panic attacks 2014-2015, I saw a neurologist who was awesome. I saw her bc I was experiencing tics. I don’t have the tics anymore, but I can’t see her for a follow up on the grand mal seizure I had almost 2 weeks ago now.

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    1. Akasha, I'm so sorry you can't see the specialists you wish to see. Yes, we have to go to the doctors who accept the insurance we have and take our chances with new doctors. Are you seeing any doctor for a follow-up?

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    2. I’m seeing my GP on May 30th

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    3. Oh, good; at least you'll be seen by someone. Hope you are feeling better, now, and all will be found to be OK.

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  5. Having to change dr's is always so frustrating. That has happened to DH with every doctor we have picked for him! His first neurologist moved out of state to practice. His next primary care dr. retired. Then the one we got here, in our new town, closed their office.

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    1. Oh, no! I hope your DH finds a new doctor not too far from your new place!

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  6. Oh Bless, how frustrating. I hope you will soon find a doctor you like, and everything will be sorted out.

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    1. Thank you, Nil. There was a time when I'd have laughed and taken it all in my stride, but, lately, even the smallest thing seems to rattle me! But, then, I have more illnesses now, to consider. But, I am sure it will be alright. Things usually work out well enough, don't they?

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  7. I'm sorry! It all sounds very frustrating. Not to get on a separate subject - but that's what makes me laugh when the reasoning for not having universal health care is that people don't want the government dictating your health care. Anyone who has insurance know that now it's the insurance company who dictates your health care. The insurance we have wants husband to use a certain pharmacy for his medication - out of the way and one that doesn't offer 'free' prescription of the other medicine he has. The funny thing is that they only cover a dollar or so of the medicine! We opt just to pay that extra dollar lol. That, of course, means that each time he renews it we get another letter telling him that they want him to go to the other place and for him to call them. Grrrr….

    Hope you get it all sorted out soon.

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    1. Thanks, Sharon. I'm glad your husband is able to spend a little extra and get his medication from a more convenient pharmacy. I'm just grateful I have the insurance coverage and I can get my prescriptions without too much drama at the pharmacy!

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  8. I am just so sorry to hear about the runaround you are getting with the insurance system. It simply appalls me how little concern these companies have for the people they are supposed to be covering. I guess we are quite spoiled in Canada.

    This morning I opened the front door and saw a silly squirrel on the finch feeder, not at all sure what to do next as he must have come down from the roof and somehow needed to get somewhere else. In the end he had to let himself drop down into the flower bed - no nice high piles of snow to land on now! He was fine and was very happy to be given a peanut to take his mind off robbing the birds.

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    1. Thank you, Bushlady. I am waiting for the change of doctors to go into effect and get my new card. Then, I will call and ask for an appointment with the new doctor and take it from there. It's all drama I could have done without, but, at least, it didn't happen during my cancer treatments and with the oncologist I was seeing! Having to switch oncologists during the middle of treatments would have been too much!

      Too funny about the squirrel! But, I'm sure he was very happy with his peanut!

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  9. I hope it works out with your new doctor. I have found that every doctor I have seen in California has been excellent. With computers, it's easy for them to see your records and medial history. Glad that you found one close to home.

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    1. Thank you, Stephenie. We shall see how it all works out. I've been with this one clinic practically from the start! The clinic was bought by different companies and the names changed, several times, and doctors came and went, but, I stayed with them, throughout. This is the first time in 35 years that I've switched to a completely different clinic!

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  10. That doctor situation is annoying; glad you got it sorted out. And well spotted on the repeating telephone poles.

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