Today, I had an appointment with my Physician Assistant. She asked me how I was and I told her I was frustrated about my inability to receive the authorization for the medication refills and told her what happened. She apologized for the mess with the medications. According to her, there was nothing in the file about the pharmacy's requests, and the lady I spoke with who told me that the system didn't show me receiving one of my medications, actually worked next door! Excuse me? Why would someone who worked next door answer your phones? The implication she was making was I had called the wrong number. I was able to tell her the clinic's number which I called and she was surprised that I had it memorized! Yes, I don't know my own cell phone number by memory, but I have memorized the clinic's number!
She said, in the future, to leave her a message, or ask for the office manager (who wasn't in the office, today), or to show up in person. OK, I'll do that in the future. But, today, I made sure to ask her for new authorizations on all my medications and she said she will send them electronically to the pharmacy. I stopped at the pharmacy on my way home in the evening and had the pharmacist check the computer system and yes, they have received them. One medication was available for me to pick up today but the others will be ready tomorrow (except for one, which is not due for a refill yet).
After my appointment with the Physician Assistant was over, I went to the office for half an hour or so, to discuss some work matters with my supervisor.
Then, it was time to go for my appointment with the radiation oncologist. I complained to his nurse and him about the ultrasound that was authorized but the hospital wouldn't do without a mammogram and the mammogram that wasn't processed because the ultrasound was authorized and someone confused the two. He thought it was a bunch of nonsense, had his nurse call the hospital, marked the area he wanted scanned and sent me across the plaza to the hospital to be scanned!
I had to wait for a little bit, since I was a "walk-in" patient, but I didn't mind the wait, at all. After waiting more than two months, what was another hour or two? I was eventually scanned! The technician had me wait until she checked with the radiologist to see that the pictures were clear enough for him to "read" them; apparently they were. I was told that the results will be available in about a week or so. I have a follow up appt. with the radiation oncologist in 2 weeks' time. He should have the results by then.
I was at the hospital until after 4:30 p.m. It was too late to return to the office. I came home, going to the pharmacy on my way home to check on the refills and stopping to buy some dinner, as I was hungry.
And just like that, the recent medical drama was resolved over the course of the day! I will, eventually, get a mammogram done, but for now, the ultrasound should be enough. Depending on what the results indicate, there might be other procedures and tests, but for now, things have been accomplished.
After I came home, I felt too tired to do anything. I had a phone call from my aunt and a friend, I video chatted with my daughter, and exchanged emails with a friend.
Today, I was grateful for:
- My medications have been reauthorized!
- My ultrasound scan has been done!
- Helpful clinic staff
- Validated parking
- The planets aligning!
How was your day, today? Have you ever experienced a time when the planets aligned for you?